1. Overview Overview
  2. Contact Information Contact Info
  3. Product Information Product Info
  4. Submit

*This form is for Retail Customers Only. For Commercial Customers please contact your local Acuity Rep.


File a Warranty Claim

In order to file a Warranty Claim you will need to have pictures of one of the following Proofs of Purchase for every product model that you are filing a claim for:

    - A picture of the Sales Receipt including the date of purchase
    - A picture of the Date Code on the product itself

You will also need to provide the model number. The model number is included on the UPC lable on the box. If you cannot find your model number, you can call customer support at .