Post Sales - Consumer Post Sales

Overview Overview
Contact Information Contact Info
Product Information Product Info
Submit

*This form is for Retail Customers Only. For Commercial Customers please contact your local Acuity Rep.

File a Warranty Claim

In order to file a Warranty Claim you will need to have pictures of one of the following Proofs of Purchase for every product model that you are filing a claim for:

- A picture of the Sales Receipt including the date of purchase

- A picture of the Date Code on the product itself

You will also need to provide the model number. The model number is included on the UPC label on the box. If you cannot find your model number, you can call customer support at 1-800-705-7378 (SERV).

Name

First Name

Last Name

Contact

Email Address

Phone Number

Physical Address

Country

Address Line 1

Address Line 2

City

State

Postal Code

Shipping Address

Shipping Address the same as Physical Address Same As Physical Address

Country

Address Line 1

Address Line 2

City

State

Postal Code

Problem Description

Information Locations

The Model is listed above the UPC on the package.

The Product Date Code can be found on:

Basic Information

Please fill out the information below and include a Receipt image, Product Date Code image, and/or a previous Registration Number